Terms and Conditions
Terms & Conditions
Payment terms & cancellation policy
Before purchasing your ticket, please review the following terms carefully.
Conference Tickets
The Mindd International Forum 2026 (MIF26) is organised by:
ABN: 42 304 705 031
Payment
Full payment is required at the time of registration.
All prices are displayed and charged in Australian Dollars (AUD). International attendees should be aware that their card issuer may apply foreign exchange fees or international transaction charges depending on their card provider's policies. These fees are not applied or collected by us and are solely at the discretion of your bank or credit card company. If you are unsure whether your card will incur such fees, we recommend checking with your bank or card issuer before completing your purchase.
We are not responsible for any additional charges your bank may apply.
Refunds
You may be eligible for a refund if you cancel within the timeframes below. All refund requests must be submitted in writing to info@mindd.org, and should include your reason for cancellation.
In-person tickets (3-Day Pass, 2-Day Pass)
Cancellation received on or before 31 March 2026
Eligible for a full refund, minus the non-refundable Stripe processing fee incurred on the original payment.
Livestream tickets (1-Day Live Stream — Day 3, 2 May 2026 only)
Cancellation received on or before 16 April 2026
Eligible for a full refund, minus the non-refundable Stripe processing fee incurred on the original payment.
In-person cancellation requests received after 31 March 2026 will not be eligible for a refund. Regardless of the original ticket type (3-Day Pass or 2-Day Pass), the ticket will automatically be converted to a 1-Day Live Stream (Day 3, 2 May 2026 only), with no refund issued for the price difference.
Refunds will not be issued for livestream cancellation requests received after 16 April 2026.
Ticket Changes
Need to switch ticket types? We're happy to help – please contact info@mindd.org.
Upgrade: Livestream to In-person
You may upgrade your ticket by paying the price difference between your current ticket and the new ticket type.
Downgrade: In-person to Livestream
- On or before 31 March 2026: You may downgrade and receive a refund for the price difference.
- After 31 March 2026: You may still switch to a 1-Day Live Stream (Day 3, 2 May 2026 only), regardless of your original ticket type, but no refund will be issued for the price difference.
Ticket Transfer
Tickets may be transferred to another individual at no cost. Please contact info@mindd.org no later than 25 April 2026 to initiate a transfer.
Refund Exclusions
We are unable to provide refunds for the Speakers Reception or other separately ticketed events.
Please note: MAPS Training sessions (Day 1 of Practitioner Training, 30 April 2026) are not available via livestream and will not be included in post-event recordings. This is a restriction imposed by the MAPS organisation. All attendees acknowledge this limitation at the time of purchase.
If the conference is cancelled or rescheduled, you will be notified and offered the option to transfer your registration or receive a full refund.
Privacy Policy
By purchasing a ticket and registering for the Mindd International Forum 2026, you acknowledge that your personal information will be collected and handled in accordance with our Privacy Policy.
Additional Terms
Schedule Changes
Mindd Foundation reserves the right to change speakers, sessions, and timings without prior notice. While we aim to deliver all advertised content, changes may occur due to unforeseen circumstances. These changes do not entitle attendees to a refund.
Force Majeure
Mindd Foundation is not liable for delays, cancellations, or disruptions caused by events beyond our reasonable control (including but not limited to natural disasters, government restrictions, strikes, or pandemics). In such circumstances, we will make reasonable efforts to reschedule, offer virtual alternatives, or issue refunds or credits where possible.
Code of Conduct
All attendees are expected to behave respectfully and professionally. Mindd Foundation reserves the right to remove, without refund, any attendee who engages in disruptive, abusive, or inappropriate conduct.
Media Release
By attending the event, you consent to be photographed, filmed, and recorded. Mindd Foundation may use this content for promotional or educational purposes. If you do not wish to appear in recordings, please inform our staff upon arrival.
Livestream Access Requirements
Livestream attendees are responsible for ensuring a reliable internet connection and compatible devices. Mindd Foundation is not responsible for technical issues on the attendee's side that may prevent access to content.
Event Platform and Content Access
In-person and livestream attendees are granted access to the designated event platform — and to session recordings, downloadable slides, resources, and related content made available on that platform — only for a limited period of 60 days following the last day of the event. Continued access beyond the 60-day period is not guaranteed and is not included as part of the event ticket.
Recordings are provided for the sessions covered by your ticket type. 1-Day Live Stream ticket holders will receive access to the recording of Day 3 (2 May 2026) only. Day 1 of Practitioner Training (30 April 2026, MAPS sessions) cannot be recorded or livestreamed per MAPS organisation policy and is excluded from all recordings.
Intellectual Property
All content presented at the Mindd International Forum 2026 is the intellectual property of Mindd Foundation and/or the individual speakers. It may not be reproduced, shared, or reused without written permission.
Last updated: 18 August 2026
These terms governed registration for and attendance at the Mindd International Forum 2025 (‘MIF25’, ‘the event’), 1–3 May 2025, at the International Convention Centre, Darling Harbour, Sydney. By registering, you agreed to be bound by these terms and our Privacy Policy.
When we talk about ‘we’, ‘our’ or ‘us’, we mean Mindd Foundation Inc, ABN 42 304 705 031, NSW 2030, Australia, trading as Mindd. When we talk about ‘you’ or ‘yours’, we mean a registered attendee or ticket holder.
Registration and tickets
Registration was processed through Eventzilla, our ticketing partner. Your ticket confirmation from Eventzilla was your proof of registration. You agreed to provide true and accurate details when registering.
Payment
Full payment was required at the time of registration unless otherwise stated on the registration page. All prices were in Australian Dollars (AUD) and included any taxes required by law.
Cancellations and refunds
In-person tickets (Practitioner Training, CommUnity Education). Cancellations received on or before 1 April 2025 were eligible for a full refund, less the non-refundable Stripe processing fee. Cancellation requests received after this date were not eligible for a refund and were automatically converted to a 1-Day Live Stream ticket, with no price adjustment.
Livestream tickets. Cancellations received on or before 17 April 2025 were eligible for a full refund, less the non-refundable Stripe processing fee. No refunds were available for cancellations after this date.
Ticket transfers. Transfers to another attendee were permitted at no cost if requested by 26 April 2025.
Exclusions. We were unable to provide refunds for the Celebration Dinner or any other separately ticketed add-on event.
Program changes
Speakers, sessions, and the schedule were correct at the time of publishing but were subject to change. We are not liable for any loss incurred as a result of a change to the program, venue, or schedule, beyond the remedies available under the Australian Consumer Law (ACL).
Health Hub access
Some ticket types included access to Mindd Health Hub (educationhub.mindd.org). Where included, that access is also governed by the separate Mindd Health Hub Terms and Conditions.
Conduct at the event
Attendees were required to behave appropriately and respectfully toward other attendees, speakers, and staff. We reserved the right to remove any attendee from the event, without refund, whose conduct we reasonably considered disruptive, unsafe, or in breach of these terms.
Photography and recording
By attending, attendees acknowledged that photography, video, and audio recording took place at the event for promotional, archival, and educational purposes, and that they may appear in this material.
Platform and recording access
Where a ticket included access to the event platform or session recordings, that access was available for 60 days following the final day of the event.
Limitation of liability
To the fullest extent permitted by law, and without limiting the ACL, our total aggregate liability for any claim arising from registration or attendance was limited to the amount paid for the relevant ticket. Attendance at a physical event carries inherent risks. We are not liable for indirect or consequential losses, including travel or accommodation costs, arising from event changes or cancellation.
Changes to these terms
We may update these terms from time to time. The “Last updated” date above reflects the most recent revision.
Applicable law
These terms are governed by the laws of New South Wales, Australia, and you consent to the exclusive jurisdiction of the courts of that State (or the Federal Courts of Australia) for any disputes.
Contact us
Questions about a past registration: info@mindd.org, NSW 2030, Australia.
Terms & Conditions
Payment terms & cancellation policy
Before purchasing your ticket, please review the following terms carefully.
Conference Tickets
The Mindd International Forum 2026 (MIF26) is organised by:
ABN: 42 304 705 031
Payment
Full payment is required at the time of registration.
All prices are displayed and charged in Australian Dollars (AUD). International attendees should be aware that their card issuer may apply foreign exchange fees or international transaction charges depending on their card provider's policies. These fees are not applied or collected by us and are solely at the discretion of your bank or credit card company. If you are unsure whether your card will incur such fees, we recommend checking with your bank or card issuer before completing your purchase.
We are not responsible for any additional charges your bank may apply.
Refunds
You may be eligible for a refund if you cancel within the timeframes below. All refund requests must be submitted in writing to info@mindd.org, and should include your reason for cancellation.
In-person tickets (3-Day Pass, 2-Day Pass)
Cancellation received on or before 31 March 2026
Eligible for a full refund, minus the non-refundable Stripe processing fee incurred on the original payment.
Livestream tickets (1-Day Live Stream — Day 3, 2 May 2026 only)
Cancellation received on or before 16 April 2026
Eligible for a full refund, minus the non-refundable Stripe processing fee incurred on the original payment.
In-person cancellation requests received after 31 March 2026 will not be eligible for a refund. Regardless of the original ticket type (3-Day Pass or 2-Day Pass), the ticket will automatically be converted to a 1-Day Live Stream (Day 3, 2 May 2026 only), with no refund issued for the price difference.
Refunds will not be issued for livestream cancellation requests received after 16 April 2026.
Ticket Changes
Need to switch ticket types? We're happy to help – please contact info@mindd.org.
Upgrade: Livestream to In-person
You may upgrade your ticket by paying the price difference between your current ticket and the new ticket type.
Downgrade: In-person to Livestream
- On or before 31 March 2026: You may downgrade and receive a refund for the price difference.
- After 31 March 2026: You may still switch to a 1-Day Live Stream (Day 3, 2 May 2026 only), regardless of your original ticket type, but no refund will be issued for the price difference.
Ticket Transfer
Tickets may be transferred to another individual at no cost. Please contact info@mindd.org no later than 25 April 2026 to initiate a transfer.
Refund Exclusions
We are unable to provide refunds for the Speakers Reception or other separately ticketed events.
Please note: MAPS Training sessions (Day 1 of Practitioner Training, 30 April 2026) are not available via livestream and will not be included in post-event recordings. This is a restriction imposed by the MAPS organisation. All attendees acknowledge this limitation at the time of purchase.
If the conference is cancelled or rescheduled, you will be notified and offered the option to transfer your registration or receive a full refund.
Privacy Policy
By purchasing a ticket and registering for the Mindd International Forum 2026, you acknowledge that your personal information will be collected and handled in accordance with our Privacy Policy.
Additional Terms
Schedule Changes
Mindd Foundation reserves the right to change speakers, sessions, and timings without prior notice. While we aim to deliver all advertised content, changes may occur due to unforeseen circumstances. These changes do not entitle attendees to a refund.
Force Majeure
Mindd Foundation is not liable for delays, cancellations, or disruptions caused by events beyond our reasonable control (including but not limited to natural disasters, government restrictions, strikes, or pandemics). In such circumstances, we will make reasonable efforts to reschedule, offer virtual alternatives, or issue refunds or credits where possible.
Code of Conduct
All attendees are expected to behave respectfully and professionally. Mindd Foundation reserves the right to remove, without refund, any attendee who engages in disruptive, abusive, or inappropriate conduct.
Media Release
By attending the event, you consent to be photographed, filmed, and recorded. Mindd Foundation may use this content for promotional or educational purposes. If you do not wish to appear in recordings, please inform our staff upon arrival.
Livestream Access Requirements
Livestream attendees are responsible for ensuring a reliable internet connection and compatible devices. Mindd Foundation is not responsible for technical issues on the attendee's side that may prevent access to content.
Event Platform and Content Access
In-person and livestream attendees are granted access to the designated event platform — and to session recordings, downloadable slides, resources, and related content made available on that platform — only for a limited period of 60 days following the last day of the event. Continued access beyond the 60-day period is not guaranteed and is not included as part of the event ticket.
Recordings are provided for the sessions covered by your ticket type. 1-Day Live Stream ticket holders will receive access to the recording of Day 3 (2 May 2026) only. Day 1 of Practitioner Training (30 April 2026, MAPS sessions) cannot be recorded or livestreamed per MAPS organisation policy and is excluded from all recordings.
Intellectual Property
All content presented at the Mindd International Forum 2026 is the intellectual property of Mindd Foundation and/or the individual speakers. It may not be reproduced, shared, or reused without written permission.